HP recalls batteries for notebook computers and mobile workstations

HP recalls computer batteries over fire risk

HP recalls many laptops due to fire hazard batteries

Consumers should visit HP.com to see if their battery is affected.

HP has issued a battery recall notice for a number of its laptops and mobile workstations sold over the last two years due to concerns that the battery inside these machines could be unsafe and a fire hazard.

"These batteries have the potential to overheat, posing a fire and burn hazard to customers", HP said in a statement.

Affected laptops include the HP Probook 65x, HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers, and HP ZBook mobile workstations. The recalled batteries were sold at Best Buy, Amazon.com, HP.com and other stores and websites nationwide between December 2015 and December 2017. "HP is proactively notifying customers, and will provide replacement battery services for each verified, eligible battery, at no cost".


In contrast, in the United States, eight incidents involving overheated batteries and an incident resulting in injury were reported. "We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries". They were sold separately as replacement batteries.

If users that do have an affected battery however, HP has advised against removing it manually.

Why this matters: Battery recalls happen every so often, often due to manufacturing issue. Instead, HP has developed a BIOS update that will put the battery into a "battery safety mode". "For this reason, it is extremely important to check whether your battery is affected".

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