Google acknowledges Pixel 2 XL unresponsive edges issue, promises a fix

Some Pixel 2 XL touchscreens are unresponsive near the edges, but a fix is coming

You can add unresponsive screen edges to the list of Pixel 2 XL issues

Apple has its own touchscreen issues with iPhone X devices becoming briefly unresponsive in the cold.

The Google Pixel 2 is the highest scoring smartphone on DXoMark, the handset managed to score 98 and it great for both videos and photos. It may be performing its duties a bit too well, preventing owners from accessing the sides of their Pixel 2 XL in their day-to-day life while playing games or interacting with apps.

Users on the Pixel User Community have posted about a new issue to be aware of. However, tapping on the edges is not always detected by the handset. Furthermore, Android Police said unresponsive touch on the edges of the Pixel 2 XL device is due to the device's accidental touch protection feature is very effective. A pixel 2 XL community manager by name Orrin has posted on the thread to inform people that the Pixel team is already investigating the problem and will come up with a fix via an upcoming over-the-air (OTA) software update.

For now, it appears that the unresponsive screen edges of Google Pixel 2 XL have nothing to do with hardware defects. Nevertheless, it is comforting to know that Google will fix the problem in the future.


The Google Pixel smartphones have been acknowledged by various critics for their attractive OLED displays and highest rated smartphone cameras.

Several other users chimed in, revealing that they were facing pretty much the same problem with their Pixel 2 XL units.

For what it's worth, I've never noticed any responsiveness issues on the edges of my Pixel 2 XL screen in my day-to-day use. Cautious customers might want to go for the smaller HTC-made Pixel 2 instead.

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