GameStop had delayed the launch of its recently announced PowerPass unlimited game rental service.
"We are working through some of the program limitations we have identified to ensure the PowerPass subscription service delivers an exceptional experience for our customers", a spokesperson said in an email.
The program went through a soft launch in some locations earlier this month, with its full rollout to follow later.
Gamestop quietly revealed a new program called PowerPass last month and it allows gamers to rent an unlimited amount of used games (one at a time) at a rate of $60 for six months.
However, GameStop has since instructed store employees to remove all signage relating to the program, which has drawn considerable interest from the gaming community.
"For those guests who have already purchased the service, we are allowing them to bring the pass and video game they have checked out, back to receive a full refund", our GameStop spokesperson said. At $60 for six months, it seems nearly like a steal considering that you get to keep a game to add to your collection.
Another source told Kotaku GameStop employees were told to replace the weekly ad and discard the current holiday guide, which is a good indication PowerPass isn't coming back before the end of the year.
It's unclear why GameStop has made a decision to do this but some store employees suggest that limitations related to the company's old computers likely caused this.
Keep an eye out as GameStop provides more information about PowerPass, and possible changes to the program. As a peace offering, affected customers will also get to pick out any pre-owned game for free.