"Considering that my Apple Watch Series 3 with LTE (both first and second review units) didn't function like it was supposed to, I can't recommend buying it - and paying the monthly cell fee - based on promises", Verge reviewer Lauren Goode wrote. According to Apple, when the Apple Watch Series 3 tries to join unauthenticated Wi-Fi networks without connectivity, the timepiece is prevented from connecting to a cellular network.
"We're working closely with Microsoft to resolve the issue and will release a fix soon in an upcoming software update", Apple spokeswoman Trudy Muller told Reuters.
Apple Inc's (AAPL.O) on Wednesday conceded its latest smartwatch unveiled a week ago has problems with its most important feature: the ability make phone calls and access data without an iPhone nearby.
In a review for the Wall Street Journal, Joanna Stern summed up the problem in the headline: Apple Watch Series 3 Review: Untethered. and Unreliable.
In response to the outcry, Apple on Wednesday issued a statement in which is not only acknowledged receiving reports of LTE connectivity problems with some Watch Series 3 review units, but that its engineers are now investigating a solution that should be bundled in an upcoming software update to watchOS 4. If the cellular connected Series 3 pairs with an iPhone, talk time triples to three hours.
Regardless of the impending patch, this isn't a great first impression for those who upgraded from previous iterations of the Apple Watch.
In addition to the poor connectivity, the battery life was not great as well.
"On more than one occasion, I detached myself from the phone, traveled blocks away from my home or office, and watched the Watch struggle to connect to LTE", Goode noted.
Ars will have its own review of the Apple Watch Series 3 in the coming days. "People I called via the watch said I sounded great, and I could hear them loud and clear".